ACPS... > School Messenger
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What is School Messenger?
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School Messenger is an automated message delivery system providing near instant distribution of important messages from your child’s school and district. Delivery can be customized to multiple destinations in any combination of phone, email and SMS text messages. This service is free; however standard text message rates apply.
ACPS Automated Help Line (301) 759-2438
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Introducing...Contact Manager
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| Contact Manager is your portal to School Messenger. http://contactme.schoolmessenger.com On this website you can update and modify message delivery preferences to best fit your lifestyle. A letter has been mailed to the address of each child. This letter provides step-by-step instructions for creating your personal account to manage your message distribution profile. Once you create your account, you will need to add the StudentID for each child you may have in our school system. After your account is created and you have added your children, you may change the message delivery options for each type of message and each type of delivery. Please keep in mind; any changes made to your listing for Phone #1 or Phone #2 should be reported to the appropriate school office to update your emergency contact card. |
School Messenger FAQs
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Q: Why do I have to do this?
A: School Messenger Contact Manager is the best way for you to make changes to message delivery options. If you are satisfied with voice calls as they have been delivered and are not interested in receiving email or SMS text messages; then you can skip this opportunity. School Messenger and Contact Manager are optional services.
Q: I lost or did not receive my letter. How do I obtain a new letter?
A: Letters are generated in bulk. A new letter cannot be generated. You can however, contact the school where your child attends and provide the school secretary with the 10 digit StateID number. You will then be given an activation code. Activation codes have a 30 day expiration from the date they were generated. Click Here to view a sample of the letter.
Q: My activation code expired. How do I obtain a new one?
A: You will have to contact 301-759-2438. This number is the School Messenger help line at the Board of Education. There is a menu option for expired activation codes.
Q: I'm confused about the message types. What do they mean?
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- EMERGENCY would be used in the event of a weather disaster or a situation where 911 emergency services could be involved.
- DELAYS & CLOSINGS are messages delivered between 5:30 and 8:00am pertaining to changes in the school day schedule for your child’s regional district. Mountain Ridge region, Cumberland Region, or County-wide.
- GENERAL messages are for general interest activities from your child’s school and the Central Office.
- SURVEY messages are intended for basic poll questions
Click Here for a listing of school office phone numbers.
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Contact Me
Contact Manager Step-by-Step Guide
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